Terms of Service

Effective July 16, 2026

Acceptance of These Terms

By accessing or using this website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site. References to “we,” “us,” and “our” mean Arowana Fins.

Website Purpose

This site provides information about Arowana Fins, our Arowanas, care standards, policies, and ways to contact us. We work to keep information accurate and current, but photographs, descriptions, availability, pricing, and timelines may change.

Arowana Availability and Reservations

An inquiry, application, or message does not reserve a Arowana. Availability is not guaranteed until we confirm the arrangement and all required agreement and deposit steps are completed. We may decline or cancel a placement when we reasonably believe it is not in a Arowana's best interest.

Purchases and Sales Agreement

Every Arowana purchase is governed by the signed Arowana Purchase and Sales Agreement provided for that transaction. If these website terms conflict with a signed agreement, the signed agreement controls the purchase, health guarantee, return obligations, and related commitments.

Payments and Deposits

Prices, deposit terms, payment schedules, accepted methods, and refund conditions will be communicated before purchase. Do not send payment until you have received and verified instructions directly from Arowana Fins. Transaction-specific refund rights are defined in the signed sales agreement.

Health and Care Information

Website material about arowana-care, nutrition, training, or Arowana care is general educational information. It is not aquatic-health diagnosis or treatment. Always consult a licensed veterinarian regarding the health and care of your Arowana.

Pickup and Delivery

Pickup and delivery options depend on location, timing, weather, carrier rules, and Arowana welfare. Any estimates are subject to change. Final arrangements, responsibilities, and costs must be confirmed directly with us.

Responsible Use

You agree to provide accurate information, use the website lawfully, and avoid conduct that disrupts its operation or threatens another person. You may not attempt unauthorized access, introduce malicious code, impersonate others, or use site content for deceptive activity.

Intellectual Property

Unless otherwise stated, the site's text, branding, graphics, layout, and original media belong to Arowana Fins or are used with permission. You may view and print content for personal, noncommercial use, but may not reproduce or exploit it without written permission.

Third-Party Services and Links

Links or references to third-party websites, carriers, payment services, or professionals are provided for convenience. We do not control their content, availability, security, or independent practices.

Disclaimer

The website is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties regarding uninterrupted access, error-free operation, and the completeness of general website content. Specific written promises in a signed sales agreement remain unaffected.

Limitation of Liability

To the fullest extent permitted by law, Arowana Fins will not be liable for indirect, incidental, special, or consequential losses arising solely from use of, or inability to use, this website. Nothing here excludes liability that cannot lawfully be limited.

Changes and Governing Law

We may update these terms by posting a revised version with a new effective date. These terms are governed by applicable United States law and the law of the jurisdiction in which Arowana Fins operates, without overriding consumer protections that legally apply to you.